Building and Scaling Tokoparts

A Comprehensive B2B E-Commerce Platform

Project Snapshot

Client

Tokoparts (SCO)

Project Start

Mid 2020

Go Live

March 2021

Status

Ongoing, continuous delivery

Business Model

B2B E-commerce (spare parts marketplace)

Team Size

4–16 members depending on sprint needs

Tech Stack

Laravel, MySQL, MongoDB, Redis, Bootstrap, Docker, AWS

3rd Party Integrations

Midtrans, Shipper, SAP (FAS), Anchanto (WMS), DIPO, Google APIs, Mixpanel, ADA

Client Overview

SCO, operating under the Tokoparts brand, set out to become Indonesia’s go-to digital platform for spare parts procurement. Their goal: create a one-stop B2B marketplace for both genuine and aftermarket automotive parts — covering all brands, accessible nationwide.

The Mission

LOGIQUE was selected to design and develop a completely new system from the ground up. This wasn’t just a website — Tokoparts needed a robust, scalable, and highly integrated e-commerce system that could:

Handle millions of SKUs
Serve both buyers and suppliers
Automate logistics and fulfillment
Integrate with internal tools like SAP and WMS

Project Timeline

Initial planning & development

Mid 2020

First go-live

March 2021

Ongoing development

Continuous feature delivery through 2-week sprint cycles

Current status

LOGIQUE remains Tokoparts’ core development and consulting partner

Agile Team Composition

LOGIQUE formed a flexible team structure based on Tokoparts' evolving needs, with the squad size ranging between 4 to 16 members, covering:

This structure allowed quick adaptation to dynamic product requirements and ongoing rollouts.

Collaboration Model

The project followed an agile and consultative approach, with regular communication loops:

Stand-ups every Monday, Wednesday, and Friday with the product team

Monthly strategic reviews with the CEO (as needed)

Continuous collaboration with multiple product owners representing different business areas

Key Third-Party Integrations

To meet enterprise-level operational needs, the system was integrated with a wide set of services:

Midtrans

Payment processing (credit card and Virtual Account)

Shipper

Logistic & delivery provider

SAP (FAS)

Financial and accounting system

Anchanto

Warehouse Management System (WMS)

Dipo

Supplier system for real-time stock updates

Google Distance Matrix

Shipping logic based on warehouse distance

Google Sheet API

Dynamic internal reporting

Mixpanel

Web user behavior analytics

ADA

WhatsApp notifications and chatbot

Managing Requirements & Change

There was no fixed format for how requirements were submitted — sometimes detailed, sometimes high-level. LOGIQUE’s role as consultant was crucial in filling gaps, confirming technical feasibility, and making trade-off recommendations.

Prioritization was done collaboratively, especially since multiple product owners were involved. Scope changes were handled gracefully — if budgets were limited, some items were reprioritized and moved to future sprints.

Key Challenges We Tackled

System Performance & Data Scale

The system needed to support a massive product catalog, tiered pricing, consignment models, promotions, and complex filtering — without sacrificing performance.

Integration Complexity

Syncing with SAP, warehouse systems, and supplier platforms required deep technical alignment to ensure real-time accuracy.

Evolving Business Focus

Tokoparts initially aimed to cover both B2B and B2C. Over time, they pivoted to focus solely on B2B — a shift we supported without disruption.

Server Issues

As the system scaled, occasional infrastructure issues emerged. These were actively monitored and mitigated to prevent customer-facing impact.

Outcomes & Business Impact

Over the course of the partnership, Tokoparts achieved significant operational gains:

Business Enablement

Launched a national-scale B2B e-commerce system tailored to Indonesia’s auto parts market
Enabled the Tokoparts team to focus on growing their buyer and supplier network, instead of managing IT complexity

Operational Efficiency