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ZuttoRide CRM

Sistem Management Pelanggan

ZuttoRide Indonesia

ZuttoRide Indonesia is a consulting company oriented to the needs of the community and service to prosper the world of motorbikes in Indonesia. This company was founded to create a driving experience that has never existed in Indonesia. With our motto, "For All Riders", we intend to provide 24-hour service for motorbike riders spread throughout Indonesia.

Background of System Development

As a company engaged in consulting services and motorcycle insurance, ZuttoRide needs a system that is able to integrate and carry out management for motorbike insurance customers, especially for Kawasaki dealers who are official partners of ZuttoRide Indonesia.

To make this happen, ZuttoRide, in collaboration with LOGIQUE DIGITAL INDONESIA, decided to create a system called ZuttoRide CRM. The creation and development of ZuttoRide CRM system carried out between ZuttoRide and LOGIQUE DIGITAL INDONESIA has also been going on for a long time, which is almost around 4 years and is now entering the 14th phase in improving their systems.

Technology Applied

Before making a web system that is expected by ZuttoRide, LOGIQUE DIGITAL INDONESIA will firstly discuss the system to be used. From the results of the discussion, the team from LOGIQUE understands that the website desired by ZuttoRide requires high customization and scalability. Therefore, LOGIQUE recommends the CakePHP framework-based web system development technology as the basis of the system.

CakePHP itself is a PHP framework that is generally used by developers of an application or website, starting from a simple level to a complex one. In addition, this framework also uses the latest technology that supports the latest PHP,

namely PHP 5.4 which has the advantage of being able to access the database quite easily and flexibly. Not only that, CakePHP has also used Model View Controller (MVC) technology which is able to facilitate a programmer in developing a website. In terms of security, the CakePHP framework also has a very good security system to prevent data leakage or theft.

ZuttoRide CRM System Results

After developing the customer management system (CRM) by ZuttoRide, they got positive results for both ZuttoRide, as well as dealers and customers, especially in terms of data integration, making it easier for ZuttoRide to know specifically the information about dealers and customers who work with them as motorcycle insurance provider/rider.

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